Terms and Policies

  • Exchange can be done within 15 working days from the date of purchase
  • Customers may get a refund within 4 working days of purchase, provided the product is in original packing and all tags attached
  • Used products are not refundable/exchangeable/claimable.
  • Claim / repairing processing time is 15 working days only.
  • Our refund policy procedure typically requires 5 to 10 working days for processing.
  • A TAILOR SON has the authority to cancel orders for any reason, such as out of stock, pricing errors, or credit card payment declined. Once the order has been shipped, a shipping confirmation will be sent with tracking information.